HomeTravelThe world's best airlines for 2022, according to Skytrax

The world’s best airlines for 2022, according to Skytrax

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London (CNN) — From Covid to chaos, it has been one other bumpy 12 months for the aviation trade. In a lot of the northern hemisphere, the busy summer season season was beset by delays and cancellations, whereas within the United States a brand new examine this week discovered that airplane passenger satisfaction is declining throughout the board.

Still, as we roll into the calmer journey months of September and October, there was reason for celebration in London on Friday, because the trade’s leaders gathered on the Langham Hotel for the Skytrax World Airline Awards 2022 — the primary time the occasion had been held in particular person since 2019.

Skytrax, a UK-based airline and airport overview and rating web site, performed greater than 14 million buyer surveys in additional than 100 nations between September 2021 to August 2022 to discover out the world’s present favourite airline.

This 12 months’s winner was no stranger to the rostrum. The newly topped Qatar Airways has received the highest prize a complete of seven instances because the awards have been launched in 1999. The Qatari flag-carrier additionally scooped up eight extra gongs on Friday, together with Best Business Class, Best Business Class Seat and Best Business Class Lounge Dining. That’s going to be lots to carry again by means of hand baggage.

Just two months in the past, the service took the No.1 slot in AirlineRatings.com‘s rating of the world’s best airlines.

Qatar Airways group chief government, Akbar Al Baker, thanked his “incredible employees” for “their continued dedication and drive” and stated that “to win these awards in the same year that we celebrate our 25th anniversary is even more rewarding.”

Shortly after receiving the award, he instructed CNN Travel the key of the airline’s sustained success was: “Consistent service, consistent product, consistent attention to passengers and absolute dedication from everyone that works in the airline.”

An everyday on “best of” lists, Emirates was No.3 in Skytrax’s 2022 rankings.

Adam Scheck/AP

Singapore Airlines, the world’s new No. 2 service according to Skytrax’s survey, additionally received 9 awards, together with Best Cabin Staff, Best First Class, Best First Class Seat and Best First Class Catering.

Ryanair’s shock

UAE flag-carrier Emirates was in third place, and was additionally awarded for Best Inflight Entertainment, Best Economy Class, Best Economy Class Catering and Best Premium Economy Class Seat.

Japan’s ANA (All Nippon Airways) got here in at No.4 and was additionally named World’s Cleanest Airline: no imply feat when two years of Covid-19 have meant clients are significantly conscious of hygiene and cleanliness requirements. It received 4 extra awards in addition to, together with Best Airport Services.

Australian airline Qantas got here in fifth within the survey of greater than 350 airlines, performed in English, French, Spanish, Russian, Japanese and Chinese languages.

Delta Air Lines was the main airline within the US, profitable six region-specific awards classes, whereas Turkish Airlines was the highest service in Europe, taking house 4 awards together with the extremely aggressive Best Airline in Europe title.

In one of many largest shake-ups of the day, Irish airline Ryanair — by no means afraid of courting controversy in its 37-year historical past — triumphed on the awards for the primary time, claiming the crown for Best Low-Cost Airline in Europe. This success with clients should largely be owed to it rising this summer season as one of many area’s extra dependable airlines, canceling relatively few flights and even providing “rescue” flights in July and August to assist folks stranded by cancellations by their rivals.

Albertine Murasira, a flight attendant for RwandAir, which received best airline employees service in Africa, stated the award would encourage the service to additional increase requirements.

As it is an award for “best employees, this is a very big win for us,” she instructed CNN. “It’s going to encourage us to keep taking care of our passengers.”

Edward Plaisted, Skytrax CEO, stated that whereas the awards celebrated the best of aviation, the trade was nonetheless tackling the pressure of Covid, staffing shortages and gasoline value surges brought on by the battle in Ukraine.

“All in all it’s not been the happiest times in many respects,” he instructed the ceremony viewers.

Airlines don’t pay any entry or registration charge to be eligible for the awards and all prices of the survey and awards occasion are paid for by Skytrax. For the total listing of winners, go to the Skytrax web site.

The world’s prime 20 airlines in 2022, according to Skytrax

1. Qatar Airways

2. Singapore Airlines

3. Emirates

4. ANA (All Nippon Airways)

5. Qantas Airways

6. Japan Airlines

7. Turkish Airlines

8. Air France

9. Korean Air

10. Swiss International Air Lines

11. British Airways

12. Etihad Airways

13. China Southern Airlines

14. Hainan Airlines

15. Lufthansa

16. Cathay Pacific

17. KLM

18. EVA Air

19. Virgin Atlantic

20. Vistara

Qantas is Australia's flag-carrier and No.5 on this year's list.

Qantas is Australia’s flag-carrier and No.5 on this 12 months’s listing.

Tino Plunert/dpa/picture-alliance/AP

World’s Best Cabin Staff

Singapore Airlines

World’s Best Airline Cabin Cleanliness

ANA All Nippon Airways

World’s Best Independent Airport Lounge

Plaza Premium

World’s Best Business Class Lounge

Virgin Atlantic

World’s Best Leisure Airline


World’s Best Low-Cost Airline/Best Low-Cost Airline in Asia


Best Low-Cost Airline in Europe


Best Low-Cost Airline in North America

Southwest Airlines

Best Low-Cost Airline in Africa


World’s Best Long Haul Low-Cost Airline


World’s Best in Class Airlines

The World Best First Class Airline: Singapore Airlines

The World’s Best Business Class Airline: Qatar Airways

The World’s Best Premium Economy Class Airline: Virgin Atlantic

The World’s Best Economy Class Airline: Emirates



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