Still, as we roll into the calmer journey months of September and October, there was reason for celebration in London on Friday, because the trade’s leaders gathered on the Langham Hotel for the Skytrax World Airline Awards 2022 — the primary time the occasion had been held in particular person since 2019.
Skytrax, a UK-based airline and airport overview and rating web site, performed greater than 14 million buyer surveys in additional than 100 nations between September 2021 to August 2022 to discover out the world’s present favourite airline.
This 12 months’s winner was no stranger to the rostrum. The newly topped Qatar Airways has received the highest prize a complete of seven instances because the awards have been launched in 1999. The Qatari flag-carrier additionally scooped up eight extra gongs on Friday, together with Best Business Class, Best Business Class Seat and Best Business Class Lounge Dining. That’s going to be lots to carry again by means of hand baggage.
Qatar Airways group chief government, Akbar Al Baker, thanked his “incredible employees” for “their continued dedication and drive” and stated that “to win these awards in the same year that we celebrate our 25th anniversary is even more rewarding.”
Shortly after receiving the award, he instructed CNN Travel the key of the airline’s sustained success was: “Consistent service, consistent product, consistent attention to passengers and absolute dedication from everyone that works in the airline.”
Singapore Airlines, the world’s new No. 2 service according to Skytrax’s survey, additionally received 9 awards, together with Best Cabin Staff, Best First Class, Best First Class Seat and Best First Class Catering.
UAE flag-carrier Emirates was in third place, and was additionally awarded for Best Inflight Entertainment, Best Economy Class, Best Economy Class Catering and Best Premium Economy Class Seat.
Japan’s ANA (All Nippon Airways) got here in at No.4 and was additionally named World’s Cleanest Airline: no imply feat when two years of Covid-19 have meant clients are significantly conscious of hygiene and cleanliness requirements. It received 4 extra awards in addition to, together with Best Airport Services.
Australian airline Qantas got here in fifth within the survey of greater than 350 airlines, performed in English, French, Spanish, Russian, Japanese and Chinese languages.
Delta Air Lines was the main airline within the US, profitable six region-specific awards classes, whereas Turkish Airlines was the highest service in Europe, taking house 4 awards together with the extremely aggressive Best Airline in Europe title.
Albertine Murasira, a flight attendant for RwandAir, which received best airline employees service in Africa, stated the award would encourage the service to additional increase requirements.
As it is an award for “best employees, this is a very big win for us,” she instructed CNN. “It’s going to encourage us to keep taking care of our passengers.”
Edward Plaisted, Skytrax CEO, stated that whereas the awards celebrated the best of aviation, the trade was nonetheless tackling the pressure of Covid, staffing shortages and gasoline value surges brought on by the battle in Ukraine.
“All in all it’s not been the happiest times in many respects,” he instructed the ceremony viewers.
The world’s prime 20 airlines in 2022, according to Skytrax
1. Qatar Airways
2. Singapore Airlines
4. ANA (All Nippon Airways)
5. Qantas Airways
6. Japan Airlines
7. Turkish Airlines
8. Air France
9. Korean Air
10. Swiss International Air Lines
11. British Airways
12. Etihad Airways
13. China Southern Airlines
14. Hainan Airlines
16. Cathay Pacific
18. EVA Air
19. Virgin Atlantic
Qantas is Australia’s flag-carrier and No.5 on this 12 months’s listing.
World’s Best Cabin Staff
World’s Best Airline Cabin Cleanliness
ANA All Nippon Airways
World’s Best Independent Airport Lounge
World’s Best Business Class Lounge
World’s Best Leisure Airline
World’s Best Low-Cost Airline/Best Low-Cost Airline in Asia
Best Low-Cost Airline in Europe
Best Low-Cost Airline in North America
Best Low-Cost Airline in Africa
World’s Best Long Haul Low-Cost Airline
World’s Best in Class Airlines
The World Best First Class Airline: Singapore Airlines
The World’s Best Business Class Airline: Qatar Airways
The World’s Best Premium Economy Class Airline: Virgin Atlantic
The World’s Best Economy Class Airline: Emirates