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Uniphore, which uses AI to improve customer support in call centers, raises a $400M Series E at a $2.5B valuation led by NEA (Kenrick Cai/Forbes)


Kenrick Cai / Forbes:

Uniphore, which uses AI to improve customer support in call facilities, raises a $400M Series E at a $2.5B valuation led by NEA  —  When Umesh Sachdev was pitching at a 2017 MIT occasion in New Delhi, he stood out to an vital customer: John Chambers.  After retiring from his decades-long stint …

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