HomeTravelVirgin Voyages cancels launch of Resilient Lady ship

Virgin Voyages cancels launch of Resilient Lady ship

Virgin Voyages, the much-anticipated model which has vowed to revolutionize the cruise business, has postponed the launch of its third cruise ship, Resilient Lady.

The ship was as a consequence of debut in August, working out of Piraeus (for Athens) in Greece in summer time, and San Juan, Puerto Rico in winter.

Instead, the corporate has delayed its launch till May 2023.

Customers who’d booked a crusing have been promised refunds of as much as 200% refund for a future cruise, in addition to some bills.

In a Q&A for “sailors,” as cruisers are dubbed on Virgin, the corporate laid the blame squarely on the present journey chaos which is now spreading to the cruise business, having crippled the aviation sector.

“There are a number of global challenges that affect travel and particularly the cruise industry, including supply chain issues, crewing challenges and regional uncertainty,” it mentioned.

“Every decision we make is driven by our commitment to creating a safe and inspiring environment for both Crew and Sailors, and we never want to put ourselves in a position where we could negatively impact our Sailor experience or Crew’s well-being.

“The challenges we face are usually not unique to Virgin Voyages; they’re affecting our business and journey as an entire.”

Passengers with bookings have several options. They can get a full refund within seven days, or receive a 200% credit towards a future cruise with Virgin Voyages within the next 12 months.

If they take the credit and rebook for 2022, they will get an additional free voyage on another Virgin Voyages ship.

The company is also offering refunds of up to $500 per passenger to cover any cancelation penalties or canceled flights.

In a statement, Virgin Voyages said that Resilient Lady will remain in the shipyard in Genoa, finalizing its build.

Its two other ships, Scarlet Lady and Valiant Lady, remain in service in the Caribbean and Mediterranean respectively. Both were launched during the pandemic.

CEO Tom McAlpin said: “As a brand new model that’s simply getting began, we have achieved a lot this previous 12 months, and the longer term for us is thrilling. The momentum that we’re seeing with Scarlet and Valiant Lady is unimaginable.

“That is why we remain focused on delivering brilliant vacations, and this pause will ensure we will be ready to go on Resilient.

“The journey business is recovering nicely, and this month, we have seen file bookings, a big enhance in on-board spend, and we’re at present searching for to shut out our subsequent spherical of funding, which units us up for continued development.”

A fourth ship, Brilliant Lady, can also be set to hitch the corporate in 2023.

Main picture: Scarlet Lady (Matias J. Ocner/Miami Herald/Tribune News Service through Getty Images)



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